Responsible gambling

If you're concerned about your gambling habits or the impact it has on yourself or others, please seek help from our dedicated responsible gaming team.

Recognizing Problem Gambling

Problem gambling can be a sign of deeper issues such as depression, anxiety, or trauma. If you notice that you're constantly thinking about betting, feeling irritable when unable to bet, or using credit cards to fund your account, it may be time to take a step back and reassess your behavior.

Signs of Problem Gambling

• Spending more money than intended
• Feeling anxious or irritable when not able to gamble
• Using credit cards or other forms of debt to fund gambling activities
• Trying to cut down or control betting but being unable to do so
• Lying about or hiding the extent of your betting
• Chasing losses in an attempt to recoup money

Support and Resources

If you're struggling with problem gambling, there are resources available to help. Our team can provide confidential guidance and support to help you address the issue.

Additionally, we recommend contacting organizations such as:

Gamblers Anonymous (GA)National Problem Gambling HelplineResponsible Gaming Council

These organizations offer a safe space for individuals to share their experiences and receive advice from others who understand what they're going through.

Preventing Problem Gambling

To prevent problem gambling, it's essential to maintain healthy boundaries between your betting habits and other aspects of life. Here are some tips:

• Set limits on the amount you bet
• Avoid chasing losses
• Take regular breaks from gaming activities
• Seek help if you notice a pattern of problem behavior

Tools for Responsible Gaming

We offer various tools and resources to support responsible gaming, including:

Deposit limits: Set a maximum amount that can be deposited into your accountLoss limits: Set a limit on the amount you're willing to lose in a single sessionSession time limits: Set a timer to remind yourself when it's time to take a break

Account Restrictions

If you've been identified as at-risk of problem gambling, we may need to implement restrictions on your account. These can include:

• Limiting access to certain features or games
• Reducing deposit limits
• Suspending or closing your account

Please note that these measures are designed to support responsible gaming and prevent problem behavior.

Confidentiality

All communications with our team regarding problem gambling will be kept confidential and handled with sensitivity.

We're here to help you navigate any challenges related to problem gambling.